Privacy Policy

Effective date: October 17, 2026

This policy explains how Heron Fidelity, operated by Robert Heron in California, handles information collected through www.heronfidelity.com and related service inquiries.

Information you provide

When you email or otherwise contact us, we receive the information you choose to share. This may include your name, email address, telephone number, service address, equipment and project details, and correspondence. Our website directs inquiries to email rather than a contact form.

We use this information to answer questions, prepare estimates, arrange appointments, provide consultation and calibration services, and maintain related business records.

Website information and Google Analytics

This website is hosted on Google Sites and uses Google Analytics to help us understand website traffic and improve our content. These services may process information such as your IP address, browser and device details, pages visited, referring website, approximate location, and interactions with the site. Google Analytics uses cookies and similar technologies to distinguish visits and measure activity.

Google processes information under its applicable terms and privacy policies. Depending on the service, settings, and your Google privacy choices, Google may associate information with other data and collect information about activity over time and across websites. Learn more in Google’s Privacy Policy and how Google uses information from sites and apps that use its services.

Embedded content and external links

Some pages include embedded YouTube videos. Loading or interacting with embedded content may send information, including your IP address and the page you are visiting, to the provider and may allow it to use cookies or similar technologies.

The site also links to manufacturers, retailers, and other websites. Some product links are affiliate links, and we may earn a commission on qualifying purchases. Retailers and affiliate services may use cookies or referral identifiers to attribute visits and purchases. Their privacy policies govern information collected on their services. Purchases made through those links are handled by the retailer.

Service providers and disclosures

We use service providers to operate the website, analyze traffic, manage email, and support business records. These include Google Sites, Google Analytics, and Google Workspace for email. Providers process information needed to supply their services. Information may be processed in the United States or other countries where providers operate.

We may also disclose information when required by law, to protect rights or security, or when you authorize us to do so.

Cookies and your choices

You can use your browser’s settings to block or delete cookies and limit tracking. Some site or embedded features may work differently when cookies or scripts are blocked. Google offers a Google Analytics opt-out browser add-on for supported desktop browsers. It limits Google Analytics collection in that browser; it does not stop all information collection by Google or other services.

We do not configure this website to respond to browser “Do Not Track” signals. The browser and Google controls described above provide other ways to limit collection.

Retention and security

We retain inquiry and service records for as long as reasonably needed to respond to requests, provide services, maintain business records, and meet legal, tax, or accounting obligations. Website and analytics information is also subject to the providers’ retention practices and applicable service settings.

We use reasonable safeguards to protect information, but no method of transmission or storage is completely secure.

Privacy questions and requests

You may email info@heronfidelity.com to ask about information you have provided or request access, correction, or deletion. We may need to verify your identity. We will review requests and explain any limits, including records we need to retain for legal or business purposes.

Policy updates

We will post changes on this page and update the effective date. If a material change requires additional notice or consent under applicable law, we will provide it.